Scale Your Team.
Risk-Free.
CX outsourcing and Seat-leasing in Addis Ababa — ready for your team in 3–6 weeks. Multi-shore resilience without the capital risk.
CX outsourcing and Seat-leasing in Addis Ababa — ready for your team in 3–6 weeks. Multi-shore resilience without the capital risk.
Move your team into our facility or outsource entirely — we're operational now. No buildout. No 90-day ramp.
Diversify beyond India and the Philippines. Ethiopia gives you timezone coverage plus business continuity without single-country dependency.
We carry the facility, compliance, and talent risk. You get predictable outcomes with shared accountability.
Qemera bridges exceptional Ethiopian talent with global markets through an operating model built around speed, resilience, and shared accountability.
Multichannel support — scaled to your peak seasons. AI-assisted workflows keep response times low; human judgment keeps quality high. Priced on outcomes, not just headcount.
L1 and L2 helpdesk for SaaS, fintech, and e-commerce platforms. Hybrid FTE + performance-based models available. We test and validate your AI support models with real user scenarios.
Data processing, order management, claims handling — accurate, fast, secure.
Executive support, scheduling, research, and admin at scale.