Choose the model that fits your needs — and we price on outcomes, not just hours.
Fully managed CX teams trained on your brand, tools, and KPIs — augmented by AI where it saves time, verified by people where it matters. We recruit, train, and manage for you, scaling up or down as needed. This model includes four specialized service lines.
Click below to explore the four specialized service lines included in our CX Outsourcing model.
We learn your needs, volumes, channels, and compliance requirements.
Custom quote delivered within 48 hours. FTE, per-hour, and hybrid outcomes models available. No hidden fees.
We recruit and train agents specifically for your account — no shared pools unless you request them.
2–4 week pilot with daily reporting and weekly check-ins. 30-day performance review with full transparency.
Ramp up, add channels, expand coverage, or transition to seat-leasing as needed.
Bring your own supervisors; we recruit and train local agents to your specs. We handle the facility, internet, power, security, and administrative support — you focus entirely on your operations.
GCCs testing Ethiopia, companies wanting direct supervisory control with local agents we recruit and train, and hybrid delivery models combining your leadership with our talent pipeline.
Let's talk about what Qemera can build for you. Response within 24 hours, guaranteed.
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